Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What type of leather does American Leather Co. use?
We exclusively use high-quality, ethically sourced full-grain and top-grain leathers that develop a beautiful patina over time.
How should I care for my leather bag?
To maintain the quality, we recommend using a soft, dry cloth for cleaning and applying a leather conditioner every 3-6 months to prevent drying or cracking.
What is your shipping policy?
We offer free standard shipping on all domestic orders over $150. Orders are typically processed within 1-2 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or final sale items cannot be returned.
Do your products come with a warranty?
Yes, all American Leather Co. products are backed by a one-year limited warranty covering any defects in materials or craftsmanship.
Are the colors on the website accurate?
While we strive for accuracy, leather is a natural material. Slight variations in grain and color are normal and make each piece unique.